Frequently asked questions

FAQs

What shipping options are available?

We offer nationwide shipping with reliable courier services. Delivery times vary based on your location, but most orders arrive within 5–7 working days.

How can I track my order?

Once your order is dispatched, you will receive a tracking ID via email or SMS. You can use this ID on our website or the courier's portal to monitor your shipment's status.

Is Cash on Delivery (COD) available?

Yes, COD is available on all orders and there are no additional charges for the COD facility.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer support team with your order details. They will guide you through the process and provide necessary instructions.

Email: kdsfragranceexpert@gmail.com

Contact no.: +91 93026-42391

How can I reach customer support?

You can contact our customer support team via email at kdsfragranceexpert@gmail.com or call us at +91 9302642391. We are available from 11AM to 7PM for assisting you with any inquiries or concerns.